Roles
Thirteen roles. Each one a job we recruit and train against.
Not a task list a generalist picks up on the way past. Pick a single specialist to relieve a bottleneck, or a pod that covers an account end to end.
Catalog & listings
The data layer everything else depends on. Unglamorous, compounding, and the first thing to slip.
Operations & support
The daily running of the account — orders, cases, stock, buyers and the reporting that keeps everyone honest.
Marketplace Operations Specialist
Works the account daily — cases, suppressions, compliance and account health.
Customer Support Specialist
Handles buyer messages, returns, escalations and review recovery within SLA.
Inventory & Supply Specialist
Keeps stock accurate, replenishment on time and fulfilment costs under control.
Store Manager
Owns the day-to-day running of a storefront or channel end to end.
Growth & demand
Paid, organic and lifecycle work that needs weekly hands rather than a quarterly plan.
Marketplace Advertising Specialist
Runs Sponsored Products, Brands and Display with weekly hands on the account.
Ecommerce SEO Specialist
Grows organic visibility for storefronts and marketplace listings alike.
Reporting & Analytics Specialist
Builds the weekly numbers your team and your clients actually act on.
Email & Lifecycle Specialist
Builds and maintains the flows and campaigns that most brands set up once.
Creative & content
Imagery and copy produced to channel specification, at the volume a live catalog actually needs.
Ecommerce Graphic Designer
Produces listing imagery, A+ Content and infographics to channel specification.
Ecommerce Content Writer
Writes titles, bullets, descriptions and brand copy that fit the channel and the buyer.
Creative Operations Coordinator
Keeps creative moving — briefs, versions, approvals and asset libraries.
Not on the list?
These 13 are the roles we staff most often, not the limit of what we recruit for. If the job is ecommerce and it can be done well from an office in Multan, describe it and we will tell you honestly whether we can fill it.
Describe the roleWhich of these is your bottleneck?
Tell us where the work is piling up and we will map a team plan against it — one specialist or a pod, with a written cost.
No obligation. No rate card until we understand the scope.