Dedicated role
Store Manager
A senior role for clients who want one accountable person rather than a set of task-doers. The store manager runs the trading calendar, coordinates the specialists working on the account, reports on performance and flags problems before you find them. In practice, this is the role that lets an agency take on a client they otherwise could not service.
What they own
Responsibilities
- 01Own the trading calendar and promotional plan
- 02Coordinate listing, design, ads and support work on the account
- 03Weekly trading review and performance commentary
- 04Merchandising, collection and homepage decisions
- 05Flag risks — stock, margin, account health — before they bite
- 06Act as the single point of contact for your team
Hire this role when
Signals you need this role
- You are coordinating four freelancers and it is not working
- A client needs day-to-day ownership you cannot staff internally
- Nobody can answer 'how did we trade last week?' without a scramble
Roles often staffed alongside
Marketplace Operations Specialist
Works the account daily — cases, suppressions, compliance and account health.
Customer Support Specialist
Handles buyer messages, returns, escalations and review recovery within SLA.
Inventory & Supply Specialist
Keeps stock accurate, replenishment on time and fulfilment costs under control.
Need a store manager?
Tell us the volume, the platforms and the hours you need covered. You will leave the call with a written team plan and a cost.
No obligation. No rate card until we understand the scope.