A dependable extension of your ecommerce business.
Ecommercia SMC (Private) Limited has built and managed ecommerce teams since 2020. We work with agencies and brands in the United States, the United Kingdom and Europe.
Why we exist
Running an ecommerce business means keeping hundreds of small tasks moving: product updates, customer questions, marketplace checks, and order exceptions. When the daily work takes all your attention, growth has to wait.
We give you an extra pair of hands with someone accountable for the result. Since 2020, we have built managed specialist teams working in our clients’ tools and routines.
Our plans start with one part-time specialist at $600/month. You can reserve more capacity as the workload grows, with recruitment, training, team-lead review, and backup included in the agreed scope.
We support online stores, brands, and agencies across ecommerce categories. Each engagement begins with a check of your platform, product requirements, and role so we can confirm the right fit before you commit.
Our published client engagements show how the approach works in practice. Category experience informs the work; your business needs determine the team.
The founder
Sajid A. — Founder
Sajid A. founded Ecommercia after building a US luxury rug brand’s ecommerce operation from the inside — starting as a solo Wayfair specialist in 2019 and growing the function into a 14-person team managing 16,000+ SKUs across seven design marketplaces. He leads every engagement’s operating structure personally and works directly with client founders.
LinkedIn profile →Working together
Working with a managed team.
Clear contracts, controlled account access, and documented handovers help a remote team work reliably alongside yours.
A registered company, not a marketplace profile
Ecommercia SMC (Private) Limited is a registered company operating from one managed office. You contract with a legal entity, not an individual freelancer, and the registration is verifiable.
Contracts on your paper
We sign your NDA and, where required, your client's, and we work inside your data-processing requirements. Starter, Growth and Scale are monthly rolling with 30 days' notice — the exit is written into the deal.
Billing in USD, monthly
One monthly retainer per scope, invoiced in USD. No surprise hourly billing, no separate management fee, and no line item you have to ask us to explain.
Controlled account access
Named accounts only — never shared logins. Work happens on company-managed devices in our office with no personal storage, and access is revoked the same day someone rolls off your account.
Continuity is engineered, not promised
One managed office with redundant power and connectivity, a named backup briefed on every account, and documented SOPs so knowledge lives in the process rather than in one person's head.
Your hours, not ours
Shifts are set against US, UK and European working days, with a four to six hour live overlap and written handovers for the rest. You will not be managing a team that is asleep when your marketplace breaks.
Anything here you want in writing before a call — the NDA, the offboarding terms, the notice period — ask and we will send it. None of it is negotiable downward, which is rather the point.
How we operate
Four things we will not trade away.
Every operating decision here is downstream of these. They are also the reasons we occasionally turn work down.
- 1
We are accountable for output, not attendance
Your plan reserves capacity, and your scope defines the work. We track delivery and quality within that capacity, with a team lead responsible for review and escalation.
- 2
We would rather lose the deal than oversell
If we do not have real depth in your channel or category, we will say so on the first call. A client who leaves in month three costs everyone more than a deal we never signed.
- 3
People work in one place, together
Not a distributed network of contractors. One office, one management structure. Supervision, training and quality control only mean something when people are in the room.
- 4
Careers, not seats
Retention is the whole product. Someone who has been here three years knows your account, your client and your standards. That is worth far more than a lower headline rate.
Come and see how it runs.
We will walk you through the office, the management structure and the way work is reviewed on a call.
Written scope before you commit · Plans from $600/month