Privacy policy

Last updated: July 2026

What we collect

This website collects personal data only when you choose to give it to us. That means the details you enter into the contact form — your name, work email address, company name, website, the type of work you need covered, and whatever you write in the message field.

If you email us directly or book a call through our scheduling tool, we hold the information you provide there for the same purposes described below.

What we do not collect

We do not run advertising trackers, third-party analytics profiling, or cross-site tracking pixels on this website. We do not sell or share personal data with third parties for their own marketing.

Why we hold it

• To reply to your enquiry and discuss whether we can help
• To prepare a team plan and a written cost, if you ask for one
• To keep a record of business correspondence

The lawful basis is legitimate interest — responding to a business enquiry you initiated. We do not add enquirers to a marketing list.

How long we keep it

Enquiries that do not lead to an engagement are deleted within 24 months. Records relating to an active or past client engagement are retained for as long as required for contractual and accounting purposes.

Where it is held

Ecommercia SMC (Private) Limited operates from Multan, Pakistan. Data submitted through this site may be processed there and by service providers we use for email, scheduling and hosting.

Your rights

You may ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Write to hello@ecommercia.co and we will respond within 30 days.

If you are in the UK or EU and are not satisfied with our response, you have the right to complain to your local data protection authority.

Cookies

This site stores a single preference in your browser’s local storage to remember whether you have chosen the light or dark theme. It contains no personal data, is not transmitted to us, and can be cleared at any time through your browser settings.

Changes

If this policy changes materially we will update the date at the top of this page.