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Fine jewelry

From zero to a 500-piece 1stDibs catalog: a fine-jewelry engagement

A US fine-jewelry brand hired Ecommercia through a direct offer on Upwork: create, onboard and manage its 1stDibs account from zero. More than a year later the engagement is still running — a catalog of roughly 500 pieces built and managed on 1stDibs, with a second specialist now running the brand's Shopify store.

United States · 1+ years → ongoing
Handmade fine jewelry
0 → ~500Pieces listed on 1stDibsCatalog built from zero
2Dedicated specialistsOne per channel
1+ yearsOngoing engagementFrom a direct Upwork offer
Measurement periodFrom account creation to today (more than one year, ongoing)
What the numbers measure~500 counts pieces catalogued and listed on 1stDibs. Specialists counts Ecommercia team members on the account.
Ecommercia’s contribution1stDibs account creation, onboarding and catalog; running the Shopify store.

The problem

Challenge

  • No existing 1stDibs presence — the account, the onboarding and the catalog all had to be built from zero
  • Fine jewelry on a vetted luxury venue, where per-piece detail on materials and stones decides buyer trust
  • High-value, low-volume inventory where a listing error costs more than it does in most categories
  • Extending to the brand's own Shopify store without splitting the catalog standard across channels

What we did differently

Approach

  1. 01

    Onboard the venue before the catalog

    The engagement began exactly as the client's direct offer specified: create, onboard and manage the 1stDibs account. Account creation and platform onboarding came first, and listing standards were set before volume — because on a vetted venue, the first pieces listed set the curatorial impression the rest inherit.

  2. 02

    Build the catalog piece by piece

    Roughly 500 pieces were catalogued and listed to 1stDibs' standard — each with the materials, stone and detail work fine jewelry demands, where accuracy is not a nicety but the substance of what a luxury buyer is paying for.

  3. 03

    One owner per channel

    As scope grew to the brand's own Shopify store, the account became a two-specialist engagement: one specialist owns 1stDibs end to end, one owns the store — the same channel-ownership structure Ecommercia runs at fourteen-person scale, sized to a two-person account.

The engagement runs under the same structure as every Ecommercia account: each channel has a named owner, work is reviewed against written standards, and a briefed backup covers absences.

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